Cynthia Spencer Hospice
Manfield Health Campus, Kettering Road, Northampton, Northamptonshire, NN3 6NP
2,490
reviews
Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Cynthia Spencer Hospice
2021-10-19
Person
4
5
0
Review of Hospice @ Home
19th October 2021
During final 2 weeks or so of my late wife's life the Hospice At Home team were there providing several 3 hour periods of attendance giving my daughter and myself much needed respite. The team involved, from making the arrangements to those in attendance, were all very helpful, understanding, kind, and respectful. Without their support and that of other agencies such as Marie Curie and AgeUK Carers we would have struggled to cope with caring for my wife in a decent, respectful and proper manner.
Suggested improvements
My daughter and I were very pleased with the service provided by the Hospice At Home team and cannot think of how things could be improved. Increased funding could perhaps extend the service to more people but the quality of service was first rate.
Cynthia Spencer Hospice
2021-10-16
Person
5
5
0
Review of Hospice @ Home
16th October 2021
Supportive to me as carer and deeply compassionate to my late husband. He was treated with the utmost respect dignity. Prompt response at difficult times.
Suggested improvements
Nothing really staff were great and dr Bhav was tremendous.
Cynthia Spencer Hospice
2021-10-16
Person
5
5
0
Review of Hospice @ Home
16th October 2021
Thank you all so much for your help with { } god bless you all.
Suggested improvements
I can not thank enough for help me. 100% out 100%./nBig hug.
Cynthia Spencer Hospice
2021-10-16
Person
4
5
0
Review of Hospice @ Home
16th October 2021
All of the staff were caring and courteous and fortunately were there when my husband passed away. They gave me excellent support at my most distressing time.
Cynthia Spencer Hospice
2021-10-14
Person
5
5
0
Review of Lymphoedema Palliative Care Team
14th October 2021
Helen and Julie at the centres are just brilliant. They are caring, understanding and listen to me. Helen has been so supportive of me with the condition which has helped me to learn to live with it. She is caring, compassionate, understanding and always ready to help with considered advice. It is a pity that there are not more lymphodema centres and that they are based within a Hospice, albeit the Well Being centre. It didn't worry me but it has others who I know have the same condition.
Suggested improvements
Nothing.
2021-10-19 09:29:22
Response from Cynthia Spencer Hospice
Thank you for your feedback regarding the service being based in a Hospice. Lymphoedema services are often based within Hospice settings around the country as they are often linked to palliative care teams. As our team is so small only consisting of 3 clinical staff, we do not have the capacity to run clinics on multiple sites. Should the service increase in size in the future then we will certainly consider where our clinics are being held
Cynthia Spencer Hospice
2021-10-14
Person
5
5
0
Review of Community Specialist Palliative Care Team
written by a carer
14th October 2021
Suggested improvements
Could not have done better thanks for your kindness and advice.
Cynthia Spencer Hospice
2021-10-14
Person
5
5
0
Review of Community Specialist Palliative Care Team
14th October 2021
The lady was very attentive to my condition and needs and made me feel that my well being and mental health was as important as my physical condition and also as important to them. For me to achieve a good quality of life.
Cynthia Spencer Hospice
2021-10-14
Person
5
5
0
Review of Community Specialist Palliative Care Team
14th October 2021
Sharon Armitag who the most professional and humanity caring lady throughout the visit with me this morning finding 1st october.
Cynthia Spencer Hospice
2021-10-14
Person
5
5
0
Review of Community Specialist Palliative Care Team
14th October 2021
Cynthia Spencer Hospice
2021-10-14
Person
5
5
0
Review of Community Specialist Palliative Care Team
14th October 2021
The nurse was safe (mask on thoughout the entire visit) polite to the patient. Listened to heat respected her choices. along conversation with myself. Listened to me. Took/ down a list of actions that have started to happen.
